Shipping Policy 

 

Order Processing

• Orders are processed Monday through Friday, excluding holidays.
• Orders placed before 9AM (EST) will be processed the same day; orders placed after this time will be processed the next business day.
• Once your order is processed, you will receive a confirmation email with tracking information.

Shipping Methods & Delivery Times

We offer several shipping options to meet your needs:

• Standard Shipping (3-7 business days)
• Expedited Shipping (2-3 business days)
• Overnight Shipping (1 business day)

Shipping times are estimates and may vary due to carrier delays or unforeseen circumstances.

Shipping Rates

• Shipping costs are calculated at checkout based on the size, weight, and destination of your order.
• Free shipping may be available for orders over [Insert Amount].

International Shipping

• We currently do not offer international shipping. If applicable, customers are responsible for any duties, taxes, or customs fees.

Damaged, Lost, or Missing Shipments

• If your order arrives damaged, please contact us within 48 hours of delivery with photos of the packaging and product.
• If your package is lost in transit, please reach out, and we will assist in filing a claim with the carrier.

Returns & Exchanges

• Please refer to our [Return Policy] for details on returning or exchanging an item.

Contact Us

If you have any questions regarding shipping, feel free to contact us at:
📞 Phone: 407-872-1509
📧 Email: support@cterepair.com
📍 Address: 103 S. Orange Blossom Trl. Orlando, FL 32805 United States